Project :
Client :Washington Metropolitan Area Transit Authority [WMATA]

Fig 01.2.1

Fig 01.2.2

Fig 01.2.3

[01]Intel gathered
Transit isn’t adjacent to how people identify with the DMV, it’s already part of what the DMV means to them. Metro U started from the bet that this feeling just needed a wearable shape. Back-to-school, a time when belonging is already on everyone’s mind, was the moment to give it one.
College merch is more than a category, it’s a status symbol you choose. Nobody wears a hoodie for a school they don’t feel something for. By skinning Metro as a university, we were giving DMV residents a low-stakes way to publicly claim their city the way students claim a school.
[02]The angle
And if back-to-school gave us the moment, the map gave us the material: Metro already reads like a college directory, it just never had a bookstore of its own.
So we built one and filled it with high-quality attire and merchandise. From there, we let people prove the thesis themselves. And they didn’t disappoint. We saw a 300% jump in merch demand, lines around the block, sellouts, and local press covering the drop. But sales we’re never the point. Having people identify with the system was. And it solidifying Metro as more than a transit brand, but a lifestyle.
[03]TL;DR


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