Project :

Metro Merch

Client :Washington Metropolitan Area Transit Authority [wmata]

Year :Ongoing

Contents :

01.1campaign

  • 01.1.1pop-up shop video

01.2collections

  • 01.2.1Smartrip Card tee
  • 01.2.2collectible cards
  • 01.2.3dmv tour tee

01.3activations

  • 01.3.1metro blooms pop-up, video

01.4product

  • 01.4.1metro rewind 2025 collection
  • 01.4.250th anniversary mugs
  • 01.4.3design process

Services :[Campaigns][Design][Digital]

Fig 01.1.1
Video of Metro caps stacked on a shop shelf, brown crowns with the striped M.

Turning Metro merchandise into a brand experience people wanted to wear, collect, and line up for.

[01]Intel gathered

For 50 years, Metro has been part of the visual language of the DMV. Its map, pylons, stations, and architecture hold decades of memories and meaning for the people who use the system.

But that affinity had never been fully realized as a brand experience. Merchandise was more a collection of products than a way to deepen Metro’s relationship with the region.

The challenge wasn’t getting people to know Metro. It was giving them a way to express their relationship with it and the DMV.

Optional Button

[02]The angle

Metro was already more than a transit authority. It was a marker of where you lived, how you moved, and what it meant to call the DMV home.

So we approached Metro like a modern retail and fashion brand, building a connected merchandise and activation platform around the symbols, stations, and moments people already knew and loved. Seasonal collections, limited-edition drops, commemorative SmarTrip cards, collectibles, pop-ups, and partnerships turned that shared affinity into something people could wear, collect, and experience.

[03]TL;DR

People dont wear brands. They wear what brandsmean to them.

Optional Button

Fig 01.2.1

Back of a cream tee printed with a grid of vintage Metro farecards.

Fig 01.2.2

Scattered collectible cards — rail cars, station photography, and the Blue Line, dated 1979 and 3000.

Fig 01.2.3

Charcoal tee printed tour-style with 'Metro DMV Tour' and station lists for Washington D.C., Maryland, and Virginia.

1/3

Fig 01.3.1
Metro Blooms pop-up video — a tote spilling wildflowers against a blue sky, with dates, hours, and the 300 7th Street SW address."

[Stat][01]

$0.0M

in product revenue in FY26

[Stat][02]

$0K

in sales from Metro’s highest-performing pop-up

[Stat][03]

0K

visitors to the 50th Anniversary pop-up

Fig 01.4.1
Metro Rewind 2025 collection — a water bottle and sticker sheets of ridership stats, a tee printed with 'The Bus-imus Maximus' archetype, and a Gallery Pl-Chinatown station tee, over a railcar interior backdrop.

[01]the fine print

This wasn’t built with a one-off merch drop. Over time, we helped Metro create an entirely new retail capability — sourcing and evaluating hundreds of vendors, manufacturers, and creative partners while developing products designed to be purchased, not simply given away.

We built a steady rhythm of seasonal collections, collaborations, limited releases, and physical experiences that gave customers a reason to keep coming back.

It all came together for Metro’s 50th Anniversary, when decades of Metro history were reimagined into something current, limited, and worth lining up for — with featured products selling out and the June 2026 pop-up becoming Metro’s highest-selling ever.

Fig 01.4.2
Two 50th anniversary mugs, cream and black, with the gold 50 and Metro M.
Fig 01.4.3
Product design boards on a clipboard — a brown Metro hoodie and a cream varsity tee with fabric swatches and notes.

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